When receiving your order, check the number of packages delivered, their condition and their contents in the presence of the delivery person. 

If you notice that your prints have been damaged during transport, you can refuse the packages by specifying the reasons for your refusal (damaged goods, broken print, etc.), or, if you accept them, clearly note the damage on the delivery slip. delivery. 

The words “subject to reservation”, “package refused” or “damaged box” have no value and must not be used. 

The delivery person may refuse to wait for all packages to be completely unpacked, in this case please indicate this on the delivery note.

Any complaint must be accompanied by photos of the damaged packaging and contents. 

NO CLAIM CAN BE TAKEN INTO ACCOUNT IF THESE CONDITIONS HAVE NOT BEEN COMPLIED